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Support

We're glad you're here

Something not working, or have an idea to make the App better? We'd love to hear from you — a real person reads every message.

Email us anytime at
support@madebyhumanindustries.com
We aim to reply within two business days.

Common questions

Do I need to create an account?

No. There's no sign-up, no email, and no password. Open the App and start adding the people you want to stay in touch with.

Where is my data stored?

On your device, and in your own iCloud if you have it enabled, so your reminders stay in sync across your devices. We never receive or store your contacts or reminders. See our Privacy Policy for details.

Can I turn off analytics?

Yes. Open the App's settings and switch off analytics — they're on by default, and turning them off stops the App sending any further usage data. What the App does send is anonymous and aggregate: which features get used, your device model and iOS version, that sort of thing. It never includes your contacts, your reminders, or anything else personal, and it can't be traced back to you. See our Privacy Policy for the full detail.

Why does the App ask for Contacts access?

So you can hand-pick the people you'd like reminders for, straight from your address book, without retyping their name and number. You can revoke this access anytime in your device's Settings.

A reminder didn't arrive. What happened?

Reminders rely on your device's notification settings. Check that notifications are enabled for Call Ya Mother in Settings → Notifications, and that Focus or Do Not Disturb isn't silencing them. If it keeps happening, email us and we'll help.

Can I set reminders for more than one person?

Yes. Add as many people as you like — a parent, a grandparent, an old friend — each with its own schedule.

How do I delete my data?

Deleting the App removes its data from your device. To remove anything synced to iCloud, delete the App's data from your iCloud storage in Settings.