Support
Something not working, or have an idea to make the App better? We'd love to hear from you — a real person reads every message.
Common questions
Do I need to create an account?
No. There's no sign-up, no email, and no password. Open the App and start adding the people you want to stay in touch with.
Where is my data stored?
On your device, and in your own iCloud if you have it enabled, so your reminders stay in sync across your devices. We never receive or store your contacts or reminders. See our Privacy Policy for details.
Can I turn off analytics?
Yes. In the App, go to Menu → Settings → Privacy and switch off Share Usage Analytics — turning them off stops the App sending any further usage data. They start on for most people, and start switched off on devices with their region set to a country in the European Economic Area; either way, the switch is yours to change at any time. What the App does send is pseudonymous: which features get used, your device model and iOS version, that sort of thing, tied to a one-way identifier rather than to you. We can't work backwards from it to you. It never includes your contacts, your reminders, or anything else personal. See our Privacy Policy for the full detail.
Why does the App ask for Contacts access?
So you can hand-pick the people you'd like reminders for, straight from your address book, without retyping their name and number. You can revoke this access anytime in your device's Settings.
A reminder didn't arrive. What happened?
Reminders rely on your device's notification settings. Check that notifications are enabled for Call Ya Mother in Settings → Notifications, and that Focus or Do Not Disturb isn't silencing them. If it keeps happening, email us and we'll help.
Can I set reminders for more than one person?
Yes. Your first ten people are free — a parent, a grandparent, an old friend — each with its own schedule. If you want a bigger circle than that, Unlimited is a small subscription that makes room for as many people as you like.
How much does it cost, and what do I get?
Ten people, free, for as long as you use the App. If you want more room than that, Unlimited is $0.99 every three months or $2.99 a year, and it lets you keep as many people as you like. That is the only thing it changes — everything else in the App is the same either way, and there are no ads at any tier. Prices vary by country; the App shows you the one that applies to you before you buy.
What happens if my subscription ends?
Nothing is deleted. Every person you've added stays exactly where they are, with their schedule and their history, and everything keeps working. The only difference is that you can't add anyone new beyond your ten free spots until you subscribe again, or until you remove someone.
How do I cancel?
Subscriptions are managed by Apple, so you cancel in your Apple ID settings rather than in the App — open Settings on your iPhone, tap your name, then Subscriptions. You keep full access until the end of the period you've already paid for, so cancelling early costs you nothing. Apple's own guide is here.
How do I restore a purchase on a new phone?
In the App, go to Menu → Settings and tap Restore Purchases. Make sure you're signed in with the same Apple ID you subscribed with — that's what Apple uses to find it.
How do I get a refund?
Apple handles every App Store refund, so the request goes to them at reportaproblem.apple.com. We can't issue one directly, however much we'd like to. Email us anyway if you're stuck and we'll help you find the right place.
How do I delete my data?
Deleting the App removes its data from your device. To remove anything synced to iCloud, delete the App's data from your iCloud storage in Settings.